The situation: On February 6, 2014, TriMet emailed a service alert informing the public that Union Pacific Railroad would be doing scheduled maintenance overnight for the two weekends immediately approaching. Because of the Snowpocalypse, UPRR deferred the first weekend of work to a future weekend, later determined to be the weekend following the original second weekend. On February 13, TriMet sent out the email with the finalized times.
What we learned: I decided to head down there for the second Monday rush hour and observe how the bus bridge was designed, how MAX trains were being moved through and turned around, how riders were reacting, and what supervisors and customer service personnel were doing to make it all work. I took Lane along and we traveled down to the Steel Bridge to experience the bus bridge for ourselves and share with you what happened over the last two weekends.
(Special thanks to Lane for making this video so cool and informative. It sure beats me just writing another essay.)