Saturday, May 11, 2013

Technicalities

So, now I finally get to the real point of my blog: all the fine details!

I first envisioned this blog as a way to disseminate all the interesting information about TriMet that I have uncovered over the last 13 years. Due to all the mismanagement, my blog has sounded more like Lane Jensen's blog than just a technically descriptive blog. But priorities have to take precedence. I will certainly be continuing to keep track on here of all the madness that goes on in this environment, and will continue to dive into making sure information is being sent from both sides.

But now I get to delve into the details that excite me the most and inundate all of you with the highest quality set of useless TriMet facts that has ever been beheld by humankind. But it'll make you go, "Oh, now I get why that's like that," and will make you realize just how complex such a system like TriMet really is.

So here's a list and absolutely non-exhaustive list of topics that will be covered on this blog:
  • Bus lines
  • MAX stations
  • Bus fleets
  • Block details
  • Technical systems
  • Web features
Plus much more. So, sit back and enjoy all the facts and useless technical banter that will be here for the foreseeable future.

Because, really, it's all in the details...

Thursday, May 9, 2013

Sock Puppets

Boards of directors are not necessarily purposed to represent specific stakeholders. The problem is, TriMet's board IS designed that way. But it's not working.

TriMet's Board of Directors features (at most) seven people, each representing one district in the TriMet service area. Each board member is highly qualified in the business sense, and some of them (i.e. Dr. Bethel in N. Portland) truly understand the community s/he works in.

However, the problem is that each board member is appointed by the governor. This can work, but hasn't so far, mainly because the people appointed currently, respectable as they may be, are not able to identify with the riders in their districts.

The idea of the republican form of government (used in generic terms, not political parties) is that people are chosen from their represented bodies to bring their issues before those in charge of making decisions. While this is a board of directors and not a senate, the fact that they supposedly "represent" their constituents makes it seem more reasonable that they should be chosen from among their constituents by their constituents. Also, although it is operated more like a corporation (which is advantageous in many ways, the stuff of future blog entries), TriMet is a government agency, which means it should represent its people and have accountability from said people. The current structure does not allow for that.

TriMet Board of Directors District Map, http://trimet.org/about/board.htm

Here is an example. Tiffany Sweitzer is the board member for District 2, which covers NW Portland and an area of SW Portland north of Mountain Park and east of SW 63rd Ave. (See map here) She is obviously a sharp businesswoman, as she is the president of Hoyt Street Properties, a firm that develops property mainly in the Pearl District. However, she is not a TriMet rider, nor is she as informed about the system as she should be for a board member (she didn't know that the Portland Streetcar was not owned by TriMet until recently). It would be too easy for someone like her to represent the best interests of her company over the best interests of the riders the agency actually serves.

Now, I don't mean to pick on Tiffany. She is not alone, as there is only one board member who actually uses TriMet enough to write home about. But the problem's not just that they aren't necessarily looking into the best interest of the riders. They rarely speak up in meetings.

This is where the term "sock puppets" came from. I don't advocate calling people names, but the purpose of a sock puppet sometimes feels eerily similar to what the board does. Neil presents something, they vote it in. Neil presents something else, they vote it in. Maybe they express some concern. But they still vote it in. I'm sure they really believe it's the right choice of action, but that's because they are picked from the same vine as Neil. That's a good thing to some extent, and there should be people on the board thinking along the lines Neil thinks. But the main point of the board is accountability, as they are the only entity beside the governor who is over the general manager. And without people who think differently than Neil, there is no accountability.

So this is why HB 3316 is important. It seeks to put the power of the board back in the hands of the people, where it belongs. Because this is a public agency. The only way TriMet will truly serve the best interests of the metro area is if something like this is passed.

And seriously, if I have to vote for Soil and Water people on my voting ballot, why can't I vote for the TriMet board, something I actually care about?

That We May Know the Truth...

My goal in running this blog is, first and foremost, to facilitate the transfer to true knowledge.

I often tack a tagline to the bottom of my blog posts that reflects my desire to communicate information that will help people understand both sides of the issue. Up until now, I have been enjoying getting to know the bloggers and tweeters who are fighting for the issues that they feel TriMet is failing to consider. It has truly helped me be constructively critical and understand the issues that people (including myself) feel are crucial to making TriMet the best it can be.

However, recall that I have made it clear that my position is one of moderation and not one of taking sides. While I have my own opinions, some of which I have no problem venting on Twitter, I try to keep my position effectively neutral, because I feel that taking this position is the best way to be able to bridge the gap between one side and the other.

So, Tuesday, I had the opportunity to sit down with TriMet's Public Relations Officer, Diane Goodwin, and discuss what issues the fighters are concerned about, namely, the issue of the public's waning trust in the agency. Diane was incredibly sympathetic, even being willing to share with me things about what the agency does that makes her frustrated. This meeting opens a dialogue allowing future opportunities to communicate to the agency what needs to be communicated. It also serves the original purpose of this blog, which is to communicate information from TriMet that it has incessantly failed to put out. Much of this information can dispel controversy and close the door for pointless speculation.

Now, I know that some of you (bloggers in particular) are going to shun me getting information from the agency and posting it here. That's because you no longer trust anything the agency says. I understand this, and people in the agency understand this, too. This is what I hope to remedy, helping facilitate the transfer of useful knowledge that will make things finally make sense.

However, as I am a moderator, as well as a blogger with opinions of my own, it doesn't mean that I will not continue to be critical of what the agency says or does. Just because the reasons for doing something are factual, it doesn't make them right. But you'd be surprised about how much information TriMet gave me to explain their actions actually makes sense. The reason for the distrust is twofold: (1) the information is not being spoken loud and clear, and (2) their ways of implementing some decision have been faulty or untrustworthy.

But that was then and this is now. I will try to help clear up the confusion so we can see why things are the way they are, but I will also continue to give advice, both here and in person, to those who are responsible for TriMet so that people can regain their trust in them.

So stick with me on this blog and don't turn it off because you think I'm spreading lies. I say this to both sides.

(I will have more information that Diane gave me coming soon here.)

That you may know the truth, and where it's lacking, that together we find the truth.